Michael Gonzalez

You must provide us with oral or written notice of any errors on your account no later than 180 days after the date of availability of the remittance transfer. Please contact us at (833) 848-5768 to file a dispute. We will investigate the dispute and determine whether an error has occurred.

If you receive notification that a transfer failed, please contact the MyDashCard support team at (833) 848-5768. You will need to provide following information to support: sender name, amount of transfer, date of transfer, recipient name and phone number, and confirmation number. You can find the confirmation number in the receipt we emailed you when you completed the transaction.